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How do I regenerate an API key securely?
Last Updated: 03/03/2025If you need to regenerate an API key, follow these steps: Tip: Learn about Generating API key
What should I do if my API key isn’t working?
Last Updated: 03/03/2025When making requests to the Restful API, ensure the following: Nothing works, please contact our support team.
How do I generate a new API key?
Last Updated: 03/03/2025Generating API Keys To generate a new API key, follow the steps below:
Can I use SMPP with third-party tools like vTiger?
Last Updated: 26/02/2025Yes, integrate SMPP with tools like vTiger! Use your credentials from https://unify.smsgateway.center in the tool’s SMPP settings (host, port, system ID, password). It connects to our SMS gateway for notifications—our SMPP messaging offers a vTiger guide. Start at unify.smsgateway.center/signup/.
Why do I get a “Connection Timed Out” error with SMPP?
Last Updated: 26/02/2025A “Connection Timed Out” error means your client can’t reach our server. Test with telnet smpp.smsgatewaycenter.com 2775—if it fails, check your firewall, IP whitelist, or internet. Increase your client’s timeout settings if needed. Our SMPP connection troubleshoot this—contact support if unresolved for our SMS gateway.
What’s the throughput limit for SMPP connections?
Last Updated: 26/02/2025By default, you can bind with 5 sessions at https://unify.smsgateway.center, with no TPS (transactions per second) limits beyond your internet speed. For higher throughput, discuss custom needs with support—our SMS gateway scales effortlessly. Check our SMPP connectivity guide for optimizing performance and connecting globally.
How do I whitelist my IP for SMPP connectivity?
Last Updated: 26/02/2025To whitelist your IP, log into https://unify.smsgateway.center, submit your public IP (e.g., 192.168.1.1) via the support form or call +91-9619 141 191. We’ll add it to our firewall—required for secure SMPP access. Test post-whitelisting with Telnet—details in our SMPP setup. This ensures smooth binding to our SMS gateway.
Can I use SMPP for two-way messaging?
Last Updated: 26/02/2025Yes, bind as Transceiver at https://unify.smsgateway.center to enable two-way messaging. Send SMS with submit_sm and receive replies via deliver_sm PDUs. Ensure your client handles incoming messages—our SMS gateway supports this with over 1,000 operators. Get setup details in our SMPP messaging—perfect for interactive campaigns!
What should I do if SMPP messages aren’t delivering?
Last Updated: 26/02/2025If messages fail, check your bind status (active?), DLT compliance (registered templates?), and recipient number format (E.164, e.g., +919876543210). Test connectivity with Telnet—if it’s down, fix network issues. Review error codes in DLRs via our SMS gateway—our SMPP connectivity guide helps decode them. Contact support if needed (+91-9619 141 191) for quick resolution.
How do I receive delivery reports via SMPP?
Last Updated: 04/03/2025To get delivery reports (DLRs), bind as Receiver or Transceiver at https://unify.smsgateway.center. Configure your client to handle deliver_sm PDUs—DLRs come over active sessions if your route supports them (check with support). Monitor statuses like “DELIVRD” or “FAILED”—our SMPP connection details this. It’s a key feature of our SMS gateway for tracking success.