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Solving Common Verify OTP API Problems

admin
Updated on 15/04/2025

< 1 min read

Running into issues with the SMSGatewayCenter Verify OTP API? This guide helps you tackle common challenges and get back on track with your authentication setup.

Common Issues and Fixes #

  • Invalid OTP Error:
  • Check: User enters a wrong or expired OTP.
  • Fix: Confirm the OTP matches the sent code and check the expiry time from the generate step.
  • Error 952 (OTP Already Verified):
  • Check: Response indicates reason=OTP token is already verified.
  • Fix: Ensure your app allows only one use per OTP or regenerate a new one.
  • No Response:
  • Check: Network or parameter issues.
  • Fix: Verify userId, password, and mobile format, and test with a fresh connection.
  • Delayed Verification:
  • Check: High server load or incorrect setup.
  • Fix: Retry after a short delay or contact support for assistance.

Tips

  • Use our Postman collection (available in your dashboard) for testing.
  • Log responses for easier debugging.
  • Reach out if problems persist.

Support
Stuck? Email contact @ smsgatewaycenter.com or dial +912228657726 for help.

Updated on 15/04/2025