As the world becomes increasingly digital, more and more consumers are turning to messaging apps to connect with businesses. WhatsApp is one of the most popular messaging apps, with over 2 billion active users worldwide. WhatsApp Business API is a powerful tool that allows businesses to communicate with customers on the WhatsApp platform, just like […]
In today’s world, customer experience plays a crucial role in the success of any business. A company’s reputation and customer loyalty depend on the quality of its customer service. A positive customer experience can increase customer satisfaction, loyalty, and retention. On the other hand, a negative customer experience can lead to lost sales, damaged reputation, […]