INR 5 Crore penalty imposed in 2013 for poor service and pesky calls on telecom operators by TRAI. In rarest of the rare case, the Telecom Regulatory Authority of India (TRAI) has imposed fine amounting to Rs 5 Crore in 2013 on telecom operators as well as telemarketers for providing poor services and pesky calls respectively. During the year, TRAI disconnected over 9 lakh phone numbers and blacklisted around 1.74 lakh unregistered individuals for making unnecessary pesky calls and SMSes.