Chatbots are revolutionizing customer service by providing instant, automated responses. WhatsApp Business API offers businesses the perfect platform to integrate powerful chatbots that streamline communication, enhance customer satisfaction, and drive business growth. Designing effective chatbots requires careful planning, technical expertise, and adherence to best practices to ensure seamless operations. This guide explores the best practices […]
t’s important to note that the WhatsApp Business API is different from the WhatsApp Business App. While the WhatsApp Business App is designed for small businesses to communicate with customers using the standard WhatsApp application, the WhatsApp Business API is designed for larger businesses to integrate WhatsApp messaging with their existing communication systems.