Fair Pricing Policy

At SMSGatewayCenter, operated by Popular SoftTech and Marketing Private Limited, we are dedicated to delivering reliable, high-quality omni-channel communication solutions, including bulk SMS, WhatsApp Business API, voice services, and DLT-compliant messaging. This Fair Pricing Policy outlines our commitment to providing cost-effective services while ensuring the sustainability of our business. By using or accessing our services at https://www.smsgatewaycenter.com/, you acknowledge and agree to abide by the practices and policies described herein.

We believe in playing fair! Our goal is to offer maximum value at competitive prices, keeping our operations profitable and sustainable to serve you better.

Our Pricing Philosophy

We strive to be honest and transparent, delivering dependable services at fair prices tailored to meet the needs of businesses of all sizes. Our pricing is designed to reflect:

• Cost-Effective Solutions: Rates are determined based on the operational costs of delivering premium SMS, voice, and API services, ensuring you get optimal results for your investment.
• Value for Money: We provide features like 12 hours support, real-time delivery reports, and DLT compliance tools, enhancing the utility of every credit or subscription you purchase.
• Scalability: Our plans are flexible, allowing you to scale usage without hidden fees, from small campaigns to large-scale marketing efforts.

Pricing Adjustments

Our pricing may be subject to change due to external factors beyond our control:

• If telecom operators or service providers increase SMS or voice call costs by more than 1 paisa per unit due to new regulations or market conditions, this adjustment will be passed on to users. Any such change will be updated in your account and communicated via email or on this page.
• Updates will align with TRAI guidelines or other regulatory shifts affecting DLT compliance or service delivery.

Important Notes

• No Refund Policy: As with our digital service model, pre-paid credits or subscriptions (e.g., SMS packs, API usage) are non-refundable once activated. We encourage you to test our services with smaller plans to ensure they meet your needs before committing to larger purchases. Refer to our Refund Policy for details.
• Validity: SMS and voice credits are valid for 1 year from the date of purchase, allowing you to maximize their value within this period. Unused credits will not carry forward unless specified in a separate agreement.
• Transparency: All pricing, including applicable 18% GST (India only), is clearly displayed at the time of purchase. Minimum purchase requirements (e.g., 200 SMS) apply to ensure cost efficiency.

Buy with Confidence

We are committed to supporting your communication goals with fair and competitive pricing. Our services include:

• DLT-compliant bulk SMS and OTP services.
• WhatsApp Business API with one-time setup costs.
• Real-time support and secure HTTPS gateways.

For the latest pricing details, visit our Pricing Page or contact us.

Policy Updates

SMSGatewayCenter reserves the right to modify this Fair Pricing Policy to reflect changes in our services, costs, or legal requirements. Any updates will be posted on this page, and continued use of our services constitutes acceptance of the revised terms. We recommend reviewing this policy periodically.

Contact Us

For questions about pricing or to discuss your needs, our support team is here to assist:

• Email: contact @ smsgatewaycenter.com
• Phone: +912228657726
• Address: Popular SoftTech and Marketing Private Limited, Shop No. 225 & 226, Ground Floor, Raghuleela Mega Mall, Behind Pohisar Bus Depot, Kandivali West, Mumbai – 400067, Maharashtra, India

We are dedicated to ensuring a fair and transparent pricing experience for all our users.