Google Business Messages ChatBot Platform

Google Business Messages is a messaging platform that enables businesses to engage with customers directly through Google Search and Maps, allowing for real-time conversations and support.

To get started, you need to have a verified Google My Business listing. Once verified, you can enable Google Business Messages in your account settings.

Customers can find and start conversations with your business through Google Search results and Google Maps.

Yes, Google Business Messages is an effective channel for providing customer support and resolving queries in real time.

Yes, Google Business Messages can be accessed on both mobile devices and desktop computers.

Google Business Messages is a free communication channel. However, standard messaging rates may apply based on the customer's mobile plan.

Yes, you can integrate Google Business Messages with your existing CRM system to manage customer interactions efficiently.

Yes, you can set up automated responses to common queries using predefined messages or chatbots.

Yes, you can send images, videos, and other rich media to enhance your conversations with customers.

Google provides analytics and reporting tools to track metrics like response times, user engagement, and customer satisfaction.

Yes, Google Business Messages is suitable for various industries and business types.

Google Business Messages supports a wide range of languages to cater to diverse customer bases.

Currently, Google Business Messages does not support scheduled message sending.

Absolutely, Google Business Messages allows for interactive two-way conversations between businesses and customers.

Yes, you can use Google Business Messages to share promotions, offers, and discounts with your customers.

Yes, businesses can use Google Business Messages for appointment scheduling and reminders.

Google Business Messages prioritizes security and privacy, ensuring that customer information is protected.

Absolutely, Google Business Messages can be used to send order confirmations, updates, and delivery notifications.

Messages sent through Google Business Messages may have character limits, so it's important to be concise and clear.

Adhering to privacy regulations is important. Make sure to provide accurate information, obtain user consent, and handle customer data responsibly.

Yes, we are a registered partner.

Yes, we do charge as a platform fee for monthly/yearly subscription. As of now, Google does not charge for this service. When they charge, it will be passed on to the customers.

We incur the cost for the server, development, chatbot services, webhook, etc. Hence we take a platform fee.

Absolutely, our Google Business Messages service is accessible to businesses worldwide, enabling them to connect with their customers internationally.

To begin, you can reach out to our dedicated support team or visit our website for detailed information on subscription plans and the onboarding process.

Businesses across diverse industries, including retail, healthcare, hospitality, and e-commerce, can harness the potential of Google Business Messages to enhance customer engagement.