Automate Magento 2 Order SMS Alerts with SMS Gateway Center Extension

Enhance your Magento 2 store communication with the free SMS Order Notification Extension from SMSGatewayCenter. This powerful module enables your eCommerce platform to send real-time SMS alerts to both customers and admins whenever a new order is placed—keeping everyone informed instantly.

Built for performance and flexibility, the extension allows you to fully customize SMS content for each order event (e.g., new order, shipment, cancellation, refund) directly from your Magento 2 admin panel. Whether you're running a local or global store, this integration ensures high deliverability through DLT-compliant domestic and international SMS routes.

• Supports both Domestic & International SMS via SMSGatewayCenter's powerful SMS API.
• Automated SMS alerts for key order events like order placement, shipping, and cancellations.
• Fully editable SMS templates for each order status from the Magento 2 backend—no coding required.
• Dynamic shortcodes available to personalize messages (e.g., customer name, order ID, amount).
• Compatible with Magento 2.x and above, thoroughly tested and performance optimized.
• Free to use with no hidden fees—only pay for SMS usage.

Start engaging your customers proactively and reduce support inquiries with timely SMS order notifications. It's fast to install, easy to configure, and backed by SMSGatewayCenter's 24/7 support.

Follow this detailed guide to install and configure the SMSGatewayCenter Magento 2 SMS Alerts extension, enabling automated SMS notifications for your Magento 2 store's critical order events.

Step 1: Install the Extension via Composer

Access your Magento 2 root directory via SSH or terminal and run the following command to require the SMSGatewayCenter module:

composer require smsgatewaycenter/magento2-sms-alert-notifications

This command downloads and installs the module into your Magento 2 environment.

Step 2: Upgrade Magento Setup

After installation, run the Magento setup upgrade command to register the new module and update the database schema:

bin/magento setup:upgrade

This ensures Magento recognizes the new extension and applies necessary database changes.

Step 3: Deploy Static Content and Clear Cache (Optional but Recommended)

To ensure the admin panel reflects the new configurations properly, deploy static content and clear cache:

bin/magento setup:static-content:deploy -f
bin/magento cache:flush

Step 4: Access Module Configuration in Magento Admin Panel

Log in to your Magento 2 admin dashboard and navigate to:

Stores Configuration SMS Gateway Center SMS API Configuration

Here, configure your SMS API credentials including:

• API Endpoint URL
• Sender ID
• Authentication details (Username, Password)
• Message Type (Transactional or Promotional)

Next, go to:

Stores Configuration SMS Gateway Center Admin Configuration

Enable or disable SMS notifications and customize message templates for various order events.

Step 5: Configure SMS Notifications for Magento 2 Events

The extension supports sending SMS alerts on multiple key Magento 2 events. You can select which events to trigger SMS notifications and customize the message content using dynamic shortcodes.

• Customer Address Registration
• Order Placed
• Order On Hold
• Order Unhold
• Order Canceled
• Order Invoice Generated
• Order Shipped

Step 6: Use Available Shortcodes to Personalize Messages

Make your SMS messages dynamic and personalized by using the following shortcodes, which will be replaced with actual order and customer data when sending SMS:

{firstName} – Customer's First Name
{lastName} – Customer's Last Name
{itemName} – Ordered Product Name
{orderId} – Order ID
{itemPrice} – Product Price

These shortcodes can be inserted anywhere within your SMS templates to dynamically populate customer and order information.

Step 7: Enable and Manage SMS Templates

From the Stores > Configuration page, you can enable or disable individual SMS templates based on your business needs. This flexibility allows you to control which notifications are sent and customize their content accordingly.

✅ You're All Set!

Your Magento 2 store is now ready to send SMS alerts via SMSGatewayCenter's robust messaging platform. Stay connected with your customers at every step of their order journey and enhance your store's communication experience.