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Note: WhatsApp Business API Conversations (UICs & BICs) are charged separately.
WhatsApp Business API Pricing in India
WhatsApp Business API Pricing
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WhatsApp Business API
WhatsApp Business API
WhatsApp Business API for SCHOOLS, BANKS, E-COMMERCE & SHARE MARKET CLIENTS.
WhatsApp Business API Monthly Pricing
WhatsApp Business API for Transactional, Promotional and OTP. Monthly Subscription (24x7 Delivery)
Basic
999 / month
- Up to 5 Agents
- INR 0 for One time Setup Cost
- 1000 free conversations/month
- Try for free, 15 days!
- Additional Agent @ INR 200.00/month
- 1200 Messages/min
- Basic Support
- Shared Support Team
- Broadcasting & Retargeting
- Template Message APIs
- Custom Upload
- Auto Syncing Templates
- Direct Meta Cloud API Integration
- Multi-Agent Live Chat
- Agent Transfer & Manager Monitoring
- Custom Agent Rules
- Default Response Configuration
- Auto Response Configuration
- Unlimited Keywords
- CRM Integrations
- Unlimited Tags per User Mobile
- Unlimited Custom Profile Attributes
- Shared Team Inbox
- Analytics
- Profile Health Check
- Media Management
- Campaign Scheduler
- Webhooks
- Green Tick support (Charges applicable)
Professional
1999 / month
- Up to 20 Agents
- INR 0 for One time Setup Cost
- 1000 free conversations/month
- Try for free, 15 days!
- Additional Agent @ INR 200.00/month
- 5000 Messages/min
- Pro Support
- Shared Support Team
- Broadcasting & Retargeting
- Template Message APIs
- Custom Upload
- Auto Syncing Templates
- Direct Meta Cloud API Integration
- Multi-Agent Live Chat
- Agent Transfer & Manager Monitoring
- Custom Agent Rules
- Default Response Configuration
- Auto Response Configuration
- Unlimited Keywords
- CRM Integrations
- Unlimited Tags per User Mobile
- Unlimited Custom Profile Attributes
- Shared Team Inbox
- Analytics
- Profile Health Check
- Media Management
- Campaign Scheduler
- Webhooks
- Green Tick support (Charges applicable)
Enterprise
CUSTOM
- UNLIMITED Agents
- INR 0 for One time Setup Cost
- 1000 free conversations/month
- Try for free, 15 days!
- Additional Agent charges not applicable
- 250 to 500 TPS
- Priority Customer Support
- Dedicated Account Manager
- Broadcasting & Retargeting
- Template Message APIs
- Custom Upload
- Auto Syncing Templates
- Direct Meta Cloud API Integration
- Multi-Agent Live Chat
- Agent Transfer & Manager Monitoring
- Custom Agent Rules
- Default Response Configuration
- Auto Response Configuration
- Unlimited Keywords
- CRM Integrations
- Unlimited Tags per User Mobile
- Unlimited Custom Profile Attributes
- Shared Team Inbox
- Analytics
- Profile Health Check
- Media Management
- Campaign Scheduler
- Webhooks
- Green Tick support (FREE)
WhatsApp Business API Yearly Pricing
WhatsApp Business API for Transactional, Promotional and OTP. Yearly Subscription (24x7 Delivery)
Basic
899 / month
- Up to 5 Agents
- INR 0 for One time Setup Cost
- 1000 free conversations/month
- Try for free, 15 days!
- Additional Agent @ INR 200.00/month
- 1200 Messages/min
- Basic Support
- Shared Support Team
- Broadcasting & Retargeting
- Template Message APIs
- Custom Upload
- Auto Syncing Templates
- Direct Meta Cloud API Integration
- Multi-Agent Live Chat
- Agent Transfer & Manager Monitoring
- Custom Agent Rules
- Default Response Configuration
- Auto Response Configuration
- Unlimited Keywords
- CRM Integrations
- Unlimited Tags per User Mobile
- Unlimited Custom Profile Attributes
- Shared Team Inbox
- Analytics
- Profile Health Check
- Media Management
- Campaign Scheduler
- Webhooks
- Green Tick support (Charges applicable)
Professional
1799 / month
- Up to 20 Agents
- INR 0 for One time Setup Cost
- 1000 free conversations/month
- Try for free, 15 days!
- Additional Agent @ INR 200.00/month
- 5000 Messages/min
- Pro Support
- Shared Support Team
- Broadcasting & Retargeting
- Template Message APIs
- Custom Upload
- Auto Syncing Templates
- Direct Meta Cloud API Integration
- Multi-Agent Live Chat
- Agent Transfer & Manager Monitoring
- Custom Agent Rules
- Default Response Configuration
- Auto Response Configuration
- Unlimited Keywords
- CRM Integrations
- Unlimited Tags per User Mobile
- Unlimited Custom Profile Attributes
- Shared Team Inbox
- Analytics
- Profile Health Check
- Media Management
- Campaign Scheduler
- Webhooks
- Green Tick support (Charges applicable)
Enterprise
CUSTOM
- UNLIMITED Agents
- INR 0 for One time Setup Cost
- 1000 free conversations/month
- Try for free, 15 days!
- Additional Agent charges not applicable
- 250 to 500 TPS
- Priority Customer Support
- Dedicated Account Manager
- Broadcasting & Retargeting
- Template Message APIs
- Custom Upload
- Auto Syncing Templates
- Direct Meta Cloud API Integration
- Multi-Agent Live Chat
- Agent Transfer & Manager Monitoring
- Custom Agent Rules
- Default Response Configuration
- Auto Response Configuration
- Unlimited Keywords
- CRM Integrations
- Unlimited Tags per User Mobile
- Unlimited Custom Profile Attributes
- Shared Team Inbox
- Analytics
- Profile Health Check
- Media Management
- Campaign Scheduler
- Webhooks
- Green Tick support (FREE)
Frequently Asked Questions
What is UIC and BIC in WhatsApp Business API?
- User-initiated Conversation: A conversation that initiates in response to a user message. Whenever a business replies to a user within the 24 hour customer service window, that message will be associated with a user-initiated conversation. Businesses can send free-form messages within this 24 hour customer service window.
- Business-initiated Conversation: A conversation that initiates from a business sending a user a message outside the 24 hour customer service window. Messages that initiate a business-initiated conversation will require a message template.
Will I be charged separately for WhatsApp Conversations?
Yes, You may recharge and manage WhatsApp Conversation Credits separately.
The cost of each conversation you initiate (UIC or BIC) is debited from the recharge each time you do so.
The user's country affects this pricing. You will be charged INR 0.80 per Marketing, INR 0.37 per Utility, INR 0.37 per Authentication and INR 0.35 each Services for Indian users.
What is a session window or customer service window?
A messaging session window begins when someone sends a message to your Whatsapp business number and lasts for 24 hours from the time of the most recent message received.
Throughout these 24 hours, you are free to engage or respond with ANY kind of free form coversation messages.
Does WhatsApp Business API cost nothing?
WhatsApp Business API is not free, in contrast to the WhatsApp for Business app that is accessible through the Google Play Store. The base price established by WhatsApp and the commission levied by BSP determine the pricing. BSPs pay WhatsApp to access their API and share a connection with their end users. Each BSP is allowed to determine its own pricing.
Are my recharges pre-paid or post-paid billing?
All recharges/billing are pre-paid only.
If I need addtional agent, how much will it cost?
An additional agent will be charged INR 200 per month.
How pricing is charged for WhatsApp Business API?
Business Initiated Conversations: These are interactions between a company and a user.There will need to be a message template for these business-related conversations.
User-Initiated Conversations: These are communications that a user initiates with a company. A firm is considered to have begun a discussion when it responds to this communication within a 24-hour span. Throughout this 24-hour period, businesses may send free-form messages.
Secure Payment
Online Web SMS / Online SMS Payments Options
Our Payments are secured and do not store any credit card/bank account details on our portal. We direct you to secured payment gateway to make payments online or you can use IMPS and NEFT transfer using your netbanking.
Payment Via
Payment Solutions
PhonePe's All-in-One Payment Gateway
Make Online Payments with the following online transfer options.
- Debit Cards (Visa, MasterCard, Maestro and RuPay)
- Credit Cards (Visa, MasterCard, American Express, Discover & JCB)
- International Cards (Visa, MasterCard)
- Net Banking (50+ banks in India)
- Multiple currency acceptance and settlement
- Cash Cards
- Digital Wallets (Oxigen, Mobikwik etc.)
- UPI
NetBanking
Make Offline Payments with the following bank transfer options.
- NEFT Transfer
- IMPS Transfer
- 3rd Party Transfer
- Cheque Deposit
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